Got Questions? We have the answers
Delivery costs around the North Island are dependant on where you are, and we ship with New Zealand Couriers.
$10.00 – Hamilton
$13.50 – Waikato/BOP
$20.00 – Northland, Auckland, Wellington, Central & Lower North Island
$45 – South Island
Made from wool from the underbelly of a sheep, Woolcool is environmentally responsible, insulated packaging used to keep chilled goods cold during transit.
We can certainly place your 10 Week Challenge order on hold. Holds must be communicated via phone or email one week in advance, in order for us to place your payment and meal delivery on hold. The maximum time an order can be placed on hold is 3 weeks, unless there are special circumstances, which we can discuss when you get in touch.
Yes you can! Change your meals using the link sent in your welcome email, or found in your guide book. Meal changes need to be in by the appropriate cut off time.
This is 2.00pm on Thursday if you have a Tuesday delivery,
and 2.00pm Wednesday if you have a Saturday delivery.
No, there is no need to create an account if you are joining the 10 week challenge.
Once you have signed up we will create a account for you on our EXCLUSIVE Challenge website.
There is a cancellation fee of $49.95 if you cancel before the end of the 10 weeks. If you would like to cancel your 10 Week Challenge, cancellations must be communicated via phone or email one week in advance, in order for us to action your cancellation.
The 10 Week Challenge is designed to help you reach your goals, whatever they may be!* We send you 12 meals a week for 10 weeks, and give you a nutrition and workout guide to help alongside your 6 lunches and 6 dinners for the week.
Read more about our 10 Week Challenge, and register here
Once you register for the 10 Week Challenge, our Sales Team will be in contact to confirm your details. When you’re all set up, we’ll send you the nutrition and workout guide, and your meals will start arriving weekly to your doorstep every Tuesday!
For your first week on the 10 Week Challenge, we will send you a favourites pack, which includes 12 meals in total – 11 of our most loved meals and 1 of our meal of the month. We have a range of meals available to choose from, and each week you can submit your changes for your next order through our website.
We deliver the 10 Week Challenge meals weekly on Tuesdays.
There are two different 10 Week Challenge packs available.
Lite sized meals are our smaller portion of meals, and are $135.00 per week*
Maxi sized meals are our larger portion of meals, and are $159.00 per week*
*shipping not included
Payments are taken via credit or debit card only. A weekly credit or debit card recurring payment is taken, usually three days before your delivery day. Alternatively, upfront payment for the 10 Week Challenge can be made via credit or debit card.